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Most utilities know their maintenance system could work better, but they do not always know where to start. PMs may be inconsistent, work orders may lack detail, scheduling may be mostly reactive, and leadership may not have a clear view of backlog, risk, or asset condition.
The Reliability & Maintenance Assessment gives your team a clear, practical starting point.
North Star Reliability reviews your current maintenance program, workflows, CMMS use, asset priorities, contractor tracking, and reporting structure to identify the highest-value opportunities for improvement. The result is not a generic report. It is a focused roadmap your team can actually use.
This service is designed for water and wastewater utilities, public works departments, and small-to-mid-sized industrial facilities that want to improve maintenance performance without replacing their existing CMMS or overwhelming staff with unnecessary complexity.
It is a strong fit if your organization is dealing with:
Reactive maintenance
PM backlog or inconsistent PM completion
Poor scheduling visibility
Limited use of your CMMS
Unclear asset priorities
Contractor tracking challenges
Leadership reporting gaps
Difficulty knowing where to improve first
The assessment typically takes 1 to 3 weeks and includes:
Site walkthrough
Stakeholder interviews
Preventive maintenance evaluation
Scheduling and workflow review
Asset criticality review
CMMS assessment
KPI and reporting evaluation
Contractor management review
At the end of the assessment, your team receives:
Executive summary
Gap analysis
Priority improvement roadmap
Immediate wins
90-day action plan
$5,000 to $7,500
Pricing depends on facility size, number of stakeholders, CMMS complexity, and overall scope.
You leave with a clear understanding of what is working, what is not, and what should be improved first. The goal is to give your team a practical, prioritized plan to reduce reactive maintenance, improve PM execution, and build better maintenance visibility.
Most utilities know their maintenance system could work better, but they do not always know where to start. PMs may be inconsistent, work orders may lack detail, scheduling may be mostly reactive, and leadership may not have a clear view of backlog, risk, or asset condition.
The Reliability & Maintenance Assessment gives your team a clear, practical starting point.
North Star Reliability reviews your current maintenance program, workflows, CMMS use, asset priorities, contractor tracking, and reporting structure to identify the highest-value opportunities for improvement. The result is not a generic report. It is a focused roadmap your team can actually use.
This service is designed for water and wastewater utilities, public works departments, and small-to-mid-sized industrial facilities that want to improve maintenance performance without replacing their existing CMMS or overwhelming staff with unnecessary complexity.
It is a strong fit if your organization is dealing with:
Reactive maintenance
PM backlog or inconsistent PM completion
Poor scheduling visibility
Limited use of your CMMS
Unclear asset priorities
Contractor tracking challenges
Leadership reporting gaps
Difficulty knowing where to improve first
The assessment typically takes 1 to 3 weeks and includes:
Site walkthrough
Stakeholder interviews
Preventive maintenance evaluation
Scheduling and workflow review
Asset criticality review
CMMS assessment
KPI and reporting evaluation
Contractor management review
At the end of the assessment, your team receives:
Executive summary
Gap analysis
Priority improvement roadmap
Immediate wins
90-day action plan
$5,000 to $7,500
Pricing depends on facility size, number of stakeholders, CMMS complexity, and overall scope.
You leave with a clear understanding of what is working, what is not, and what should be improved first. The goal is to give your team a practical, prioritized plan to reduce reactive maintenance, improve PM execution, and build better maintenance visibility.